Carrier Tracking and Contact Information
Track Your Parcel & Courier Contact Details
At Primesupps Australia, we ship using a variety of trusted courier partners to ensure fast, safe, and traceable delivery of your supplements, fitness gear, and accessories. You can track your package or contact the courier directly using the info below.
To see which courier is handling your delivery, check your order confirmation email or log in to your Primesupps account and view your order history.
Major Domestic Courier Partners
| Courier | Tracking Link | Contact Info |
|---|---|---|
| Australia Post | auspost.com.au | Phone: 13 7678 (AU) | +61 3 8847 9045 |
| Sendle | try.sendle.com | Use Sendle Help Centre |
| CouriersPlease | couriersplease.com.au | Phone: 1300 361 000 |
| Direct Couriers | directcouriers.com.au | Phone: 13 16 10 |
| StarTrack | startrack.com.au | Phone: 13 13 20 |
International & Express Logistics Partners
| Courier | Tracking Link | Contact Info |
|---|---|---|
| FedEx | fedex.com | Phone: 13 26 10 |
| DHL Express | dhl.com | Phone: 1800 225 5345 |
| UPS | ups.com | AU: 131 877 | Intl: +61 2 9582 7000 |
Specialty & Partner Logistics
| Courier | Tracking Site | Contact Info |
|---|---|---|
| Dragonfly Shipping | dragonflyshipping.com.au | Phone: 1800 370 682 |
| ECMS Global | ecmsglobal.com | Phone: +61 2 8317 6262 |
| Team Global Express (formerly Toll) | myteamge.com | Phone: 131 843 |
Important Notes
- For delayed or lost parcels, please contact Primesupps Support first before reaching out to couriers.
- Some items may ship from our 3rd-party suppliers or fulfillment partners depending on availability and product type.
Need Assistance?
Can’t find your tracking info or unsure about your courier?
- Log in and check the Order Status page.
- Email our team at support@primesupps.com.au with your order ID.
We’re here to help with any delivery or tracking issues you face!