Free Delivery
Free Standard Delivery within Australia
At Primesupps, we proudly offer free standard shipping Australia-wide on eligible products. Items eligible for this offer will be clearly marked with a “Free Delivery” label on their product pages.
How to Confirm Free Delivery Eligibility
- Look for the “Free Delivery” badge on the product detail page.
- Enter your postcode during checkout to confirm if free delivery is available for your address.
What Makes an Item Eligible?
- Products must be sold and shipped directly by Primesupps.
- The item must include a visible “Free Delivery” badge.
- Standard shipping method must be selected at checkout.
Why Free Delivery May Not Apply to Your Order
- The item is oversized or heavy (e.g., large tubs of protein, gym equipment, etc.).
- Your address falls within a remote or non-serviceable postcode range.
- You selected Express or Same-Day shipping options at checkout.
Note: Modifying your cart, changing your delivery address, or combining items may affect your free delivery eligibility.
Primesupps reserves the right to update or discontinue free shipping promotions for future orders without notice.
International Orders
Currently, free shipping is not available for orders outside Australia, including New Zealand.
Delivery Confirmation
Before finalising your order, the total shipping cost will be clearly displayed on the checkout page — including any free delivery eligibility for qualifying items and locations.
Need Help?
If you're unsure whether your order qualifies for free delivery, our team is happy to help:
Email: support@primesupps.com.au
Support Hours: Monday to Friday, 10 AM – 6 PM AEST